Enter your access code. Be sure to use lower case letters. This is the special code you received from your health plan or healthcare provider in a phone call, email, text message, letter, or brochure. Need help? Click this link for support.
Select if you will be using the app to support your health, or the health of someone in your care. If you select that you will be managing the health of someone else, you will enter that person’s information in the following steps.
To confirm your identity, enter your date of birth.
Set up your account login information with your email and password. This email address will serve as your username when you log in to use the app. Make sure to create a password with 8 characters, at least 1 letter, 1 number, and 1 special character such as #!$%%^@?
If you’re prompted to accept notifications, make sure to tap “Notify me” so you can stay on top of reminders or messages from your care team.
You can open your physical activity task to connect your Apple Health or Google Fit to the app and track your steps throughout the day.
Tap the “Chat” icon to message your care team. You can ask them questions about your health on your own time.